DUE TO CORONA, SHIPMENTS FROM CHINA HAS RECENTLY RESUMED BUSINESS IN MOST LOCATIONS. OTHERS ARE STILL IMPACTED BY THE VIRUS CAUSING SOME DELAYED SHIPMENTS DUE TO TRANSPORTATION RESTRICTIONS. PLEASE BE AWARE BEFORE PURCHASING BECAUSE THERE IS NO REFUNDS. THANK YOU. 

• Our Shipping is roughly between 5-9 business days. This DOES NOT include Saturday-Sunday. Please order between the time frames of 7am-2pm on Friday's to be included in the business days. After 3pm, your order will not be shipped until Monday. 

• Once you have purchased your order please give us 24-48 business hours to process your order. Once your order is processed you will receive a tracking number that will be for you to keep track of your order if you like while it is on its way to me.  

• All orders placed on the website will be sent to us and is for PICK UP ONLY unless you are a non-local customer.  

• NO REFUNDS ONCE PURCHASED.

Recommend ordering 2 weeks prior from any desired appointment date due to some packages being delayed beyond our control. 

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Pick Up Rules

• Please pick your order up between the hours of 11am-6pm. Before or After these times are out of our business pick up hours.

• We do NOT offer pick ups on Sunday or Monday. We only offer pick ups Tuesday-Saturday. 

• Please come and pick up your order at 11637 West Florissant Ave, Florissant Missouri 63033 (STUDIO 4). 

• If you receive a email stating to come pick up your order please pick up your order within 3 days of receiving the email. 

• Please know that when picking up your hair a signature is required to sign. The name on the order and the signature must match.